Refund Policy

Refund Policy

 

We want you to be happy with your buying experience. Returns can be made within 30 days from the delivery date. 

 

PLEASE NOTE: 

Products must be in the original condition (with the original packaging and original tags attached). 

 

How to return an item?

  • Contact us at service@sampeal.com
  • Put in “return and refund” in the subject line
  • Tell us your order number and email/phone.
  • Specify the reason why you want to get return and refund.
  • Picture is needed when it’s quality issue.
  • We'll be in touch within 24hrs.

 

Where is my refund?

Refunds will be processed to the original payment method.

After your return has been processed and returned to our facilities, please expect up to 7 days for the refund to hit your bank account.

 

Still Need Help?

Please feel free to reach us directly at service@sampeal.com